Shipping policy

Shipping policy


At CLOTHTURE, we understand the excitement of receiving your new fashion pieces promptly. Our Shipping Policy is designed to provide you with clear information about our shipping procedures. Handling, Transit, Order Cut of Time, Cancelation, And Incorrect Address.
1. Order Processing: All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving payment verification. Please ensure that your shipping information is accurate to avoid any delays in processing.
2. Order Cut Off Time:
To make sure timely processing, Please placed it before 4PM (GMT -05:00 Eastern Time) to be included in the day's processing batch on that day.
3. Transit Time:
Standard transit takes 7 to 9 business days (Mon to Fri) 
Please be aware that during peak seasons or promotional periods, there might be slight delays in processing your orders. Once we processed your order, our dedicated team makes sure that it is carefully packed and ready for transit. We work with trustworthy shipping partners to bring your ordered product to your doorstep with the safely. If there’s any delay for any reason, we’ll get in touch with you right away.
4. Handling and Packaging:
At CLOTHTURE, we take great care in handling and packaging orders to ensure products arrive in excellent condition.
5. Order Tracking:
After shipment, you’ll receive a shipping confirmation email with tracking information. So, you can keep on eye the status and location of your package in real-time and you can check order status through “Track My Order” page.
6. Tracking Information Availability:
It might take up to 24 to 48 hours for the tracking information to be available after we have shipped your order.
7. Cancelation Window:
You can cancel your order, but in limited time duration, Once we start preparing to send it out, Cancelation might not be an option.


8. Cancelation Process: If you want to cancel an order, you have to click to this link noirmodestore@gmail.com for to reach to our customer support team. 
9. Address Verification:
It's very important for customer to give the correct shipping information when checking out. If order placed to the wrong address due to incorrect information provided by the customer,  CLOTHTURE| Site is not responsible for it.
10. Address Correction: 
If you realize you have provided a wrong address before we ship your order, contact our customer support team right away. We might be able to fix it, but there could be some additional charges involved. 
11. Undeliverable Package:
If a package is can’t be delivered due to an incorrect address and is returned, customers may be responsible for reshipping fees or other associate costs.

By engaging in transactions on CLOTHTURE customer’s agreed to comply with the shipping terms and conditions outlined above.